Refund policy

At Shazz Bags Collection, we want you to be happy with your purchase.

• Returns are accepted within 7 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Customers must contact us before sending any item back.
• Return shipping charges may apply unless the item is defective or incorrect.
• Refunds or exchanges will be processed after the returned item is inspected.
• Items damaged due to misuse or wear and tear are not eligible for return.

For return or exchange requests, please contact us at 0321-7070304.